Phone calls, check-in points, paper registration, printed catalogues that people received in the mail — all these things from the past have been transformed into a new set of technologies, tools, and channels called the Digital Front Door.
It creates an integrated, omnichannel experience, leverages real-time data for personalization, and becomes a bridge between the digital and physical worlds.
In this white paper, our expert Narendra Nandhyala provides an in-depth analysis of what the Digital Front Door is, its role in today’s market, its benefits, real-world use cases across various domains, and the challenges brands may face.